Viewing the List of Subscriptions

The List of Subscriptions displays all Subscriptions that were ordered in the Operator Control Panel and Customer Control Panel.

To view the List of Subscriptions:

1. Sign in to the Operator Control Panel.
2. Click Operations > Operations > Subscriptions on the Navigation Bar.
   
   
   
   The Workspace displays the following blocks:
   • Top bar (for more information see Working with the List of Objects) that can be used to:
     • Find a Subscription using its ID or Name;
     • Filter the List of Subscriptions.
     The list of available filters

     • Status - show Subscriptions with the chosen status;

     • Trial — show free trial (filter set to Yes) or paid (filter set to No) Subscriptions;

     • Plan — show Subscriptions to a chosen Plan;

     • Manager — show Subscriptions assigned to the chosen Manager;

     • Created at — show Subscriptions created in the specified date range;
     • Plan category — show Subscriptions to a Plan belonging to the chosen Plan Category (see Managing Plan Categories);
     • Product - show Subscriptions to a Plan belonging to the chosen Product;
     • Endless - show Subscriptions to the endless Plan periods (filter set to Yes) to to the finite Plan periods (filter set to No);
     • Individual price - allows to find all the Subscriptions, for which the individual prices were set;
     • Expiration date - show Subscriptions expiring in the specified date range.
   • List of Subscriptions with the following columns:
     • ID — the unique identification number of the Subscription;
     • Name — the Subscription name;
     • Account — the Account name;
     • Plan — the name of the Plan;
     • Manager - the Manager name;
     • Trial — the type of a Subscription:
       • Yes — Subscription to the free trial Plan period;
       • No — Subscription to the paid Plan period.

     • Status — the Subscription status.

       The list of Subscription statuses

       • Ordered — Customer has ordered the Subscription;
       • Installing — the ordered applications are installing;
       • Installation failed — an error occurred during the installation of the ordered application;
       • Activating — the Subscription is activating;
       • Activating failed — an error occurred during the activation process;
       • Active — the Subscription has been activated;
       • Updating — the Subscription resource is updating;
       • Updating failed — an error occurred during the update process;
       • Renewing — the system is renewing the Subscription;
       • Renewing failed — an error occurred during the renewal process;
       • Waiting for manual approve - the operation with the Subscription should be approved by a Manager (see Manual Operations);
       • Graced — the Customer has not renewed the Subscription, and after the Grace period (see Viewing and Updating a Plan Class) the system stops the Subscription;
       • Stopping — the system is stopping the Subscription;
       • Stopping failed — an error occurred during the stopping process;
       • Stopped — the Subscription has been stopped;
       • Deleting — the system is deleting the Subscription;
       • Deletion failed — an error occurred during the deleting process;
       • Deleted — the Subscription has been deleted.
     • Start Date — the activation date of the Subscription;
     • Expiration Date — the expiration date of the Subscription.