Creating an Order

The amount of the Order and the amounts of the Charges are rounded off to two decimal places. When a discount is applied, this may lead to a discrepancy between the amount of the Order and the amounts of the Charges for the Subscription. To avoid this, rounding off and applying of a discount to the amounts of the Order and Charges is performed according to a special algorithm (see Specifics of Orders and Charges amounts calculation and rounding when a discount is applied).

The Order is automatically created as a result of the following operations:

Sales order: after ordering a Subscription by an Account user via the Customer Control Panel, the online store or by Operator (Reseller) via the Operator Control Panel (see Ordering a Subscription at the Plan prices).
Change order: after changing a number of additional Resources of the Subscription via the Customer Control Panel or via the Operator Control Panel (see Upgrading or Downgrading a Subscription).
Switch plan order: after switching the Subscription Plan via the Customer Control Panel or via the Operator Control Panel (see Switching a Plan).
Renewal order: after renewing a Subscription via the Operator Control Panel (see Renewing a Subscription) or via the Customer Control Panel.

A Sales order can be created manually from the Orders page (see Viewing the List of Orders).