Processing a Payment that requires manual receipt creation
When the bank transfer or cash Payment method was selected to complete the Payment in Operator Control Panel (see Creating a Payment manually) or Customer Control Panel (see Проведение Платежа):
An Account owner receives instructions on payment process and a Notification about manual creation of the Receipt.
To send Notifications (see Notification Configuration) that the Receipt has to be created manually:
- Create a Notification Template, which defines the Notification text (see Managing Notification Templates);
- Create and configure an Event Handler, which will be triggered by an Event and will send notifications (see Managing Event Handlers).
- Manager receives information on the Account, for which the Receipt has to be created.
- The Payment receive the Receipt creating status.
- Manager creates the Receipt manually and sends it to the Account owner.
- Then Manager changes the Payment status to Receipt sent (see Changing the Payment status to Receipt sent).
- Account owner receives the Receipt and pays.
- Manager receives the payment confirmation and completes the Payment (see Confirming that the manually created Receipt has been paid).