Editing an Order

An Order can be edited in the following cases only:

  • In the Waiting for payment status within the Prepay model.
  • In the Waiting for provisioning status.

Prolong Orders (see Prolonging a Subscription) cannot be edited.

Editing an Order can be used for cancelling an existing Order and creating a new Order of the same type with new parameters.

To edit an Order before the related Payment is completed:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar, go to Orders (see Navigation). The list of Orders is displayed (see Viewing the List of Orders).
  3. Click the ID or Name link of the Order. The Order page is displayed (see Viewing Order Details).
  4. On the Toolbar, click the Edit button. The confirmation window is displayed.



    The confirmation window is displayed.



  5. In the confirmation window, click Confirm. The existing Order and the related Payment will be cancelled. The page of a new Order of the same type is displayed to set new parameters.