Checking email notifications sending
Follow next steps to verify the correctness of the email server configuration (see Configuring Reseller's mail server):
- Sign in to the Operator Control Panel using credentials (login and password) of the Manager created earlier for this Reseller (see Creating Reseller's manager).
- Create an Account (see Creating an Account) using a test email address to receive notifications.
- Go to the Customer Panel login page. The web browser displays an authorization form (see Resetting the password to the Customer Control Panel in the ActivePlatform. Customer Control Panel)
- Click the Forgot your password? link.
- In the Reset Password form, enter the email address used for the Account creation.
- Click the Send instruction button. You will receive an email with instructions for resetting your password.
- Check your email box. If you do not receive the email, check the "Spam" folder and check if you entered a valid email address.
- Open the email and check that the logo, company name and links are correct.