Managing Users

A User is a person who uses the Customer Control Panel to access Services (see Customer Control Panel). The User data includes personal information, the login (e-mail) and password.

Users can have one of the following access levels within an Account:

• Owner — maximum privileges. An Account can have only one User with the Owner access level.
  
• Administrator — can manage Subscriptions and other Users except Owner.

• Finance manager — can pay Payments but cannot cancel them.

  The current version of the Customer Control Panel does not support the Finance manager access level.

• User — minimum privileges, can only access Services assigned by Admin or Owner.

All Users are divided into two main groups:

• External — emails of these Users are created outside ActivePlatform. External Users are not created in ActivePlatform, they are invited by Administrator or Owner.
• Internal — emails of these Users are created and maintained in ActivePlatform. Creating Internal Users is only possible for email hosting Services like Open-Xchange and Microsoft Exchange.

In the Operator Control Panel, the following operations with Users are available:

• Managing Account's Users
• Creating a User
• Viewing the List of Users
• Viewing and updating User information
• Resetting a User's password
• Global Deactivation of a User