Managing Account's Users

Users can access a Service if they are attached to an Account. Available Services depend on the Subscriptions ordered by the Account.

To attach Users to Accounts, use the following operations:

To view the list of Users attached to an Account:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar, go to Accounts (see Navigation). The list of Accounts is displayed (see Viewing the list of Accounts).
  3. Click the ID or name link for the required Account. The Account details page is displayed (see Viewing and updating Account's details).
  4. Go to the Users tab. The list of Users attached to the selected Account is displayed.



Every Account has at least one User with the Owner access level created or selected while a new Account is created (see Creating an Account).

The Users tab includes the following columns:

  • Access Level — the current access level of a User: Owner, Admin, Finance manager, or User (see Managing Users).
  • ID — the unique identification number of a User.
  • Name — the User's name.
  • Email — the email used as the login to the Customer Control Panel.
  • Status in Account — the User's status within the current Account: active or inactive (see Global Deactivation of a User).
  • Global Status — the User's status in ActivePlatform (for all attached Accounts): active or inactive.

The following operations with a User are available: