Viewing and updating notification template's details

Any changes in a notification template are delegated to all downstream resellers if they did not edit the corresponding inherited notification template (see Delegating UI templates, notification templates, event handlers, and notification categories).

Changes in a delegated from the upstream reseller notification template can be reverted (see Reverting the state of notification template).

To view and update the notification template details:

  1. Go to Notification Templates (see Navigation). The list of notification templates is displayed (see Viewing the list of notification templates).
  2. Click the ID or name of the required template. The notification template details page is displayed. The notification template details page includes the following tabs:
    • General — general information about the notification template (see Creating a notification template) and the following elements:
      • Default — indicates whether the notification template was installed by default:
        • Yes (for the operator only).
        • No — the notification template was inherited or created by a manager.
      • Customized — indicates whether the notification template was edited by a manager.
        • Yes — the default notification template was edited by a manager.
        • No — in the following cases:
          • A new notification template was created by a manager (not inherited).
          • The notification template matches the state of the corresponding notification template of the upstream reseller.
      • Event handlers — the list of event handlers created using this notification template.
    • Compare and Update — a page to compare the state of the notification template with its default state or the state of the corresponding notification template of the upstream reseller (see Updating and comparing a notification template).
    • Log — the history of the notification template changes (see Viewing an object log).
  3. If it is necessary to update the notification template:
    1. On the General tab, edit the options available for changing. You can also edit the body of inherited and default notification templates on the Compare and Update tab (see Updating and comparing a notification template).
    2. Click Update.