Ordering a "Microsoft Azure" Subscription

To start using the Microsoft Azure service, order a Subscription. For the general description of ordering a Subscription, see Buy subscription in the Customer Control Panel Guide.

Subscriptions to the Microsoft Azure service have only one period — the endless.

Ordering the first Subscription to Microsoft services includes the following additional steps:

  1. Accept the Microsoft Customer Agreement. On the Microsoft Agreement page:
    1. Look through the text of the agreement.
    2. Check the information about the Account that will be sent to Microsoft: name, position, and email of the Account.
    3. Select the I accept the agreement checkbox.
    4. Click Next.



      The acceptance of the agreement is also required if the Account already has Subscriptions to Microsoft services but the agreement is not accepted yet.

  2. Create a new Microsoft Tenant or add an existing one:

    A Microsoft Tenant Name is a domain name used to order a Subscription, for example:

    • With subdomain: example.onmicrosoft.com
    • Without subdomain: example.com

    New Microsoft Tenant Names (domain names) are always created with the onmicrosoft.com subdomain. Existing Microsoft Tenant Names (domain names) may or may not have the onmicrosoft.com subdomain.

    Create a new Microsoft Tenant Name or select an existing one is only required for ordering your first Microsoft Subscription in the platform. For ordering subsequent Subscriptions, the previously entered data will be used.

      1. Select Create new Microsoft Tenant Name.



      2. In the Domain name Office 365 field, enter the name of a subdomain (without dots). It will be to be attached to .onmicrosoft.com. The domain name is used to create your username (yourname@example.onmicrosoft.com).

        For example, if you enter example, the created domain will be: example.onmicrosoft.com

      If after clicking Next the Domain is not valid error occurred, it is recommended to also check information about the Account's company:

        1. Go to the Account's company information page (see Account details).

        2. Make sure the Account email is correct.

        3. Make sure the Account address information is correct.

        4. Save the changes.
        5. Repeat the Subscription ordering procedure.
        1. Go back to the step with the Choose the company group (see Buy subscription).

        2. Make sure the Account email is correct.

        3. Make sure the Account address information is correct.

        4. Make the required changes.
        5. Complete the Subscription ordering procedure.
      1. Select Add existing Microsoft Tenant Name.



      2. Select With Subdomain if your existing Microsoft Tenant Name ends with .onmicrosoft.com. Otherwise, select Without Subdomain.
      3. In the Domain name Office 365 field, enter your existing Microsoft Tenant Name:
        • With Subdomain: enter the name of the subdomain (without dots).

          For example, if your existing Microsoft Tenant Name is example.onmicrosoft.com, enter: example

        • Without Subdomain: enter your existing Microsoft Tenant Name.

          For example, enter: example.com

      4. Click confirm invitation from Microsoft Cloud Solution Provider. You will be redirected to a new page. Follow the instructions to confirm the Microsoft Cloud Solution Provider invitation.

    If the Reseller does not allow creating new tenants, the Create new Microsoft Tenant Name option is unavailable and by default, the Add existing Microsoft Tenant Name > With Subdomain option is selected.

  3. Click Next.

Create a new Microsoft Tenant Name or select an existing one is only required for ordering your first Microsoft Subscription. For ordering subsequent Subscriptions, the previously entered data will be used.

After the Azure Subscription is created, you will receive a confirmation email. If you have created a new Microsoft Tenant, the confirmation email will contain the login and password to access the Microsoft Partner Center.

Use the Entry Point menu to manage the Azure Subscription (see Managing a "Microsoft Azure" Subscription). Click the Entry Point to access the Microsoft Azure Portal (see Accessing the Microsoft Azure Portal).


Service provisioning may be delayed for a few days until Microsoft reviews the customer's Account data. The corresponding information message is displayed on the Subscription order page with the Microsoft Tenant Name selection. When the platform receives the "account customer review" response from the Microsoft side, it sends the provisioning requests to Microsoft Partner Center twice a day until the service is successfully provisioned. For this period, the Order is displayed in the Provisioning status, and the Subscription is displayed in the Installing status.