Ordering a Subscription to the Microsoft Azure Plan service

To start using the Microsoft Azure Plan service, order a Subscription. For the general description of ordering a Subscription, see Заказ новой подписки in the Customer Control Panel Guide.

Subscriptions to the Microsoft Azure Plan service have only one period — the endless.

The order has 0 in the Total field because the Subscription itself is free, a customer pay for the consumed resources only.

Ordering the first Subscription to Microsoft services includes the following additional steps:

  1. Accept the Microsoft Customer Agreement. On the Microsoft Agreement page:
    1. Look through the text of the agreement.
    2. Check the information about the Account that will be sent to Microsoft: name, position, and email of the Account.
    3. Select the I accept the agreement checkbox.
    4. Click Next.



      The acceptance of the agreement is also required if the Account already has Subscriptions to Microsoft services but the agreement is not accepted yet.

  2. Create a new Microsoft Tenant or add an existing one:

    A Microsoft Tenant Name is a domain name used to order a Subscription, for example:

    • With subdomain: example.onmicrosoft.com
    • Without subdomain: example.com

    New Microsoft Tenant Names (domain names) are always created with the onmicrosoft.com subdomain. Existing Microsoft Tenant Names (domain names) may or may not have the onmicrosoft.com subdomain.

    Create a new Microsoft Tenant Name or select an existing one is only required for ordering your first Microsoft Subscription in the platform. For ordering subsequent Subscriptions, the previously entered data will be used.

      1. Select Create new Microsoft Tenant Name.



      2. In the Domain name Office 365 field, enter the name of a subdomain (without dots). It will be to be attached to .onmicrosoft.com. The domain name is used to create your username (yourname@example.onmicrosoft.com).

        For example, if you enter example, the created domain will be: example.onmicrosoft.com

      • Error messageHow to fix
        Microsoft account creation error. Go back to creating or editing an account and check the correctness of the following data: email, country, region, city, zip code, company name
        1. Go to the Account information:

          • If an existing company of the Account is used, go to the Account's company information page (see Account details).

          • If a new company is created for the Account, go back to the step with the Choose the company group (see Buy subscription).

        2. Make sure the Account address information is correct.

        3. Make sure the Owner email is correct.

        4. Make sure the Account company name and the Owner email comply with Microsoft requirements.

          For a company name, the following is not permitted:

          • Using only one character.
          • Using only special characters from the list, such as &$^#.


            ~-=_
            #.%-
            +:^[
            $&]
            @*(
            ,)
            `<!\
            (>/
            ){|
            '}،:
            ;?
            \

          • Using only spaces and tabs.

          • Using standalone abbreviations from the list, such as LLC or ltd.


            c p aptyl. l. c.gmbh
            c.p.a.pty ltdl.l.c.plc
            l.l.p.pte ltdl l pwll
            c. p. a.private limitedcorplda
            l. l. p.pvtcorporationsarl
            l l cpvt ltdinckft
            corp.zrtincorporatedltd
            llc.ooolimitedltd.
            llp.llpllcsdn bhd

          • Using names with internet Top-Level Domain (TLD) extensions from the list such as .ru or .by.


            .ac.ba.ca.de
            .ad.bb.cc.dj
            .ae.bd.cd.dk
            .af.be.cf.dm
            .ag.bf.cg.do
            .ai.bg.ch.dz
            .al.bh.ci.fm
            .am.bi.ck.fo
            .an.bj.cl.fr
            .ao.bl.cm.ga
            .aq.bm.cn.gb
            .ar.bn.co.gd
            .as.bo.cr.ge
            .at.bq.cu.gf
            .au.br.cv.gg
            .aw.bs.cw.gh
            .ax.bt.cx.gi
            .az.bv.cy.gl
            .ec.bw.cz.gm
            .ee.by.eu.gn
            .eg.bz.fi.gp
            .eh.es.fj.gq
            .er.et.fk.gr
            .gs.gw.hm.ht
            .gt.gy.hn.hu
            .gu.hk.hr.id
            .ie.kz.mo.nz
            .il.la.mp.om
            .im.lb.mq.pa
            .in.lc.mr.pe
            .io.li.ms.pf
            .iq.lk.mt.pg
            .ir.lr.mu.ph
            .is.ls.mv.pk
            .it.lt.mw.pl
            .je.lu.mx.pm
            .jm.lv.my.pn
            .jo.ly.mz.pr
            .jp.ma.na.ps
            .ke.mc.nc.pt
            .kg.md.ne.pw
            .kh.me.nf.py
            .ki.mf.ng.qa
            .km.mg.ni.re
            .kn.mh.nl.ro
            .kp.mk.no.rs
            .kr.ml.np.ru
            .kw.mm.nr.rw
            .ky.mn.nu.sa
            .sb.tf.vc.中国
            .sc.tg.ve.中國
            .sd.th.vg.భారత్
            .se.tj.vi.ලංකා
            .sg.tk.vn.ભારત
            .sh.tl.vu.भारतम्
            .si.tm.wf.भारत
            .sj.tn.ws.भारोत
            .sk.to.ಭಾರತ.укр
            .sl.tp.한국.香港
            .sm.tr.ଭାରତ.台湾
            .sn.tt.ভাৰত.台灣
            .so.tv.ভারত.мон
            .sr.tw.சிங்கப்பூர்.tc
            .ss.tz.sz.td
            .st.ua.বাংলা.uz
            .su.ug.қаз.va
            .sv.uk.срб.мкд
            .sx.um.бг.ею
            .sy.us.бел.uy
            .tc.uz.мкд

          • Using the same character repeated three or more times with no other characters, such as 999.
          • Using spaces and tabs mixed with individual characters, such as 1 2 3.

          For a customer email address, the following domains are not permitted:

          • @microsoft.com.
          • The domain of the Microsoft CSP partner.
        5. Save the changes.
        6. Try to order a Subscription one more time:
          • If an existing company of the Account is used, repeat the Subscription ordering procedure.

          • If a new company is created for the Account, complete the Subscription ordering procedure.

        Domain is invalidSpecify a valid domain name using only Latin letters and numbers. The domain name must have between 2 and 22 characters
        The domain is already in use. Please enter a different domain name
        • Specify another domain name.
        • Select the Add existing Microsoft Tenant Name option.
        Microsoft service is not available now. Please try again in 5-10 minutesTry again in 5-10 minutes
      1. Select Add existing Microsoft Tenant Name.



      2. Select With Subdomain if your existing Microsoft Tenant Name ends with .onmicrosoft.com. Otherwise, select Without Subdomain.
      3. In the Domain name Office 365 field, enter your existing Microsoft Tenant Name:
        • With Subdomain: enter the name of the subdomain (without dots).

          For example, if your existing Microsoft Tenant Name is example.onmicrosoft.com, enter: example

        • Without Subdomain: enter your existing Microsoft Tenant Name.

          For example, enter: example.com

      4. Click confirm invitation from Microsoft Cloud Solution Provider. You will be redirected to a new page. Follow the instructions to confirm the Microsoft Cloud Solution Provider invitation.

    If the Reseller does not allow creating new tenants, the Create new Microsoft Tenant Name option is unavailable and by default, the Add existing Microsoft Tenant Name > With Subdomain option is selected.

  3. Assign the administrator role:
    • If a new domain name (Microsoft Tenant name) is used — for a customer on the Microsoft side, a user with the admin@ name is automatically created and gets the administrator role.
    • If an existing domain name is used — on the next additional step, in the User’s email list, select one of the users of the customer's Microsoft Tenant to make this user an administrator for the subscription on the Microsoft side. It may be required first to follow a link from a message displayed on the page and allow the Reseller to manage the Microsoft Tenant. The User’s email list is not displayed, and ordering a Subscription is not available until the customer grants the Reseller access to the customer's Microsoft Tenant.

The Service provisioning may be delayed for a few days until Microsoft reviews the customer's Account data. The corresponding information message is displayed on the Subscription order page with the Microsoft Tenant Name selection. When the platform receives from the Microsoft side a response Your customer account is currently under review, it sends the provisioning requests to Microsoft Partner Center twice a day until the Service is provisioned. For this period, the Sales order remains in the Provisioning failed status, and the Subscription remains in the Installation failed status.

 The same logic is applied to other types of Orders if Microsoft reviews the customer's Account data. 

Create a new Microsoft Tenant Name or select an existing one is only required for ordering your first Microsoft Subscription. For ordering subsequent Subscriptions, the previously entered data will be used.

After the Azure Plan Subscription is created, you will receive a confirmation email. If you have created a new Microsoft Tenant, the confirmation email will contain the login and password to access the Microsoft Partner Center.

During the first Azure Plan Subscription provisioning on the Microsoft side, permission to purchase Azure reservations via the Microsoft Azure Portal and, if the Reseller allowed, permission to view the Cost Management section are activated for a customer (see Accessing the Microsoft Azure Portal).

Use the Entry Point menu to manage the Azure Plan Subscription (see Managing a "Microsoft Azure Plan" Subscription). Click the Entry Point to access the Microsoft Azure Portal (see Accessing the Microsoft Azure Portal).