Order Microsoft NCE subscription
For the general description of the procedure, see Buy subscription in the Customer Control Panel guide.
In this article:
Specifics and limitations
- All Microsoft NCE plans have only one period and one resource — License.
- For trial subscriptions, the resource quantity is fixed at 25.
- If a plan is an addon for a Microsoft software product, you need a subscription to this product ordered for the same account to order an addon. The platform checks this precondition automatically while processing an order.
- A discount from Microsoft can be available for an account:
- A discount from Microsoft is automatically applied to a subscription regardless of any available discounts from the reseller. The discount is applied to any orders within the subscription during its period, defined by Microsoft.
- If a discount from Microsoft is not available due to the exceeded resource quantity only, the maximum available resource quantity is displayed, and you can go back and edit the order. The resource quantity is calculated for a tenant and includes all subscriptions of a customer for the selected product for all Microsoft partners.
To order the resource quantity greater than the available for a discount from Microsoft and get the discount within the limit, order two subscriptions:
One subscription with the maximum number of available licenses displayed in the message.
Another subscription with the rest of the licenses.
- Activation of a new subscription on the Microsoft side takes up to 15 minutes.
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The service provisioning may be delayed for a few days until Microsoft completes the reviews:
- The account data review. No further action is required in this case.
- The deal review. Microsoft may request a Purchase Order (PO) file from your purchasing system and additional information about the deal. Make sure to enter this information on the order confirmation step. If necessary, your manager will provide it to Microsoft.
- For the review period, the order remains in the Provisioning status, and the subscription remains in the Installing status. As soon as the platform receives information from Microsoft that the reviews have been passed, the order will be completed, and the subscription will be activated.
- After a subscription is created, the account Owner receives a confirmation email. The confirmation email for a new domain subscription includes the login and password to access Microsoft Partner Center.
Additional information
- Select a domain.
You need to select a domain if only you order the first subscription to Microsoft services of an account. For subsequent subscriptions, the platform automatically uses previously entered data.
On the Additional information step:
Specify a domain — the name of a Microsoft Tenant Name linked to your account. You can create a new tenant or use an existing one:
A Microsoft Tenant Name is a domain name used to order a subscription, for example:
- With a subdomain: example.onmicrosoft.com
- Without a subdomain: example.com
New Microsoft Tenant Names (domain names) are always created with the onmicrosoft.com subdomain. Existing Microsoft Tenant Names (domain names) may or may not have the onmicrosoft.com subdomain.
The domain name is also used to create users of a subscription (yourname@example.onmicrosoft.com).
- Turn on the New Microsoft Tenant Name toggle.
- Turn on the With Subdomain .onmicrosoft.com toggle.
In the Domain name field, enter the domain name (without dots). It will be to be attached to .onmicrosoft.com.
For example, if you enter example, the created domain will be: example.onmicrosoft.com
- Make sure the New Microsoft Tenant Name toggle is turned off.
- If your existing Microsoft Tenant Name ends with .onmicrosoft.com, turn on the With Subdomain .onmicrosoft.com toggle.
- In the Domain name field, enter your existing Microsoft Tenant Name:
With a subdomain: enter the domain name (without dots) which precedes .onmicrosoft.com.
For example, if your existing Microsoft Tenant Name is example.onmicrosoft.com, enter: example
Without a subdomain: enter your existing Microsoft Tenant Name.
For example, enter: example.com
- Click Microsoft Cloud Solution Provider and confirm your invitation.
- Make sure the New Microsoft Tenant Name toggle is turned off.
- If required, accept the Microsoft agreement:
- Click Microsoft Customer Agreement and read the agreement text.
- Select the I accept the agreement checkbox.
Optionally, select the subscription expiration date. You can align the expiration date with the first day of the month or with one of the paid subscriptions of your tenant in Microsoft. As a result, the period in a sales order is shortened (down to 1 day), but then the subscription will be updated for a full period in sync with your other subscriptions.
On the Additional information step:
Turn On the Expiration date alignment toggle. The list of available expiration dates is displayed.
Select the suitable subscription expiration date among the options.
The following ways to align the subscription expiration date may be available:
- With the expiration date of one of the subscriptions of your tenant in Microsoft:
- For annual subscriptions, only expiration dates of other your annual subscriptions within 1 year of the selected provisioning date are available.
- For monthly subscriptions, annual and monthly subscription expiration dates are available within 1 month of the selected provisioning date, except for subscriptions with the expiration date within the last days of the month.
- With a calendar month — the expiration date of the new subscription will be set as the first day of the month. This option is available for yearly and monthly subscriptions, even if your tenant has no subscriptions yet.
- With a calendar day of the expiration date of one of the annual subscriptions of your tenant in Microsoft — for monthly subscriptions only.
Next to each date, the number of subscriptions to which the new subscription's expiration date will be aligned is displayed. For the selected option, a warning is also displayed if the selected expiration date is less than 5 days from the provisioning date.
In a hint, the name, Term Duration, and Billing Plan of all subscriptions to which the new subscription expiration date will be aligned are displayed by click.
- With the expiration date of one of the subscriptions of your tenant in Microsoft: