Manage Kaspersky (PAYG and Yearly) subscription

To manage your Kaspersky subscription, use the Managing tab of the subscription page in the Customer Control Panel (see Subscription details). Some operations are also available from the subscription card in the list of subscriptions of your account (see List of subscriptions).

In this article:

Prolong subscription

For the general description of the procedure, see Prolong subscription in the Customer Control Panel guide.

Prolongation is used to continue a Kaspersky PAYG subscription. If a subscription is not prolonged timely, it stops and is deleted on the Kaspersky side. A stopped subscription cannot be activated. To continue using the service, order a new subscription and get a new activation code.

Renew subscription

For the general description of the procedure, see Renew subscription in the Customer Control Panel guide.

Renewal is used to continue a Kaspersky Yearly subscription. If a subscription is not renewed timely, it stops and is deleted on the Kaspersky side. A stopped subscription cannot be activated. To continue using the service, order a new subscription and get a new activation code.

Switch plan

For the general description of the procedure, see Switch plan in the Customer Control Panel guide.

  • Switching the plan is available only within the same product and used to switch to another range of resources.
  • Switching the plan does not change the activation code of a subscription.

Change resources

For the general description of the procedure, see Change resources in the Customer Control Panel guide.

Stop and activate subscription

For the general description of the procedure, see Stop subscription in the Customer Control Panel guide.

Stopping a Kaspersky subscription manually or automatically always leads to its deletion on the Kaspersky side. A stopped subscription cannot be activated. An attempt to activate a stopped Kaspersky subscription in ActivePlatform always fails.

Delete subscription

Deleting a Kaspersky (PAYG and Yearly) subscription manually is not available.