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Splitting of charges when a subscription plan was switched

This article covers the Prepay model only. For the Postpay model, see Particular aspects of charges within the Postpay charging model.

For the most of the billing types, when a subscription plan was switched (see Switching a plan), the platform performs the following actions:

  1. Delete charges for the current billing period of the service usage, together with all other charges of the same type for the future periods.

  2. Delete charges for the current billing period of the resource usage, together with all other charges of the same type for the future periods.

  3. Create and close a charge for the actual period of the service (resource) usage in the current billing period.

  4. Create and refund a charge for the unused period of the additional resource quantity in the current billing period.

  5. Refund to the account balance the amount of the blocked charges for the unused period of the service usage in current billing period without creating charges for a refund.

  6. Create charges for the new plan.

In the context of charges deleting, the plan switching is a combination of the following operations:

  1. Delete all subscription resources (see Splitting of charges when the resource quantity is reduced).

  2. Delete the subscription (see Splitting of charges when a subscription is deleted).

  3. Create a subscription to the new plan.