Account agreements

Resellers and vendors may require mandatory acceptance of terms of use, including:

  • Terms and Conditions — an agreement between the reseller and the customer. The customer cannot start working in the platform or order a subscription without accepting these terms.

  • Microsoft Customer Agreement — an agreement between Microsoft as the vendor and the customer. This is required when the customer orders a subscription for Microsoft services.

Resellers and vendors can also request re‑acceptance of agreements at any time. The current agreement remains valid until a new one is accepted. See also Accept agreements.

To view the list of agreements accepted on behalf of an account:

  1. Click the user name in the upper right corner on any page. The user menu is displayed.

  2. In the user menu, select Accounts. A page with the list of accounts associated with your user is displayed (see Accounts).

  3. Click the name of the required account. A page with the account details is displayed (see Account details).

  4. Go to the Agreements tab.

On the Agreements tab:

  • Agreement type:

    • Terms and Conditions.

    • Microsoft Customer Agreement (if applicable).

  • An indicator showing that the agreement is accepted.

  • Accepted by — the name of the account’s user who accepted the agreement. For Microsoft Customer Agreements, this may also be the name of the manager who confirmed acceptance on behalf of the customer.

  • Email — the email of the user (or manager) who accepted the agreement.

  • Acceptance date — the date when the agreement was accepted.

  • Agreement — a link to the agreement.

  • Agreement document (only for Microsoft Customer Agreements) — a link to the file uploaded by the manager who confirmed acceptance on behalf of the customer (if available).