To strengthen protection against unauthorized access, you can enable two‑factor authentication for manager and customer accounts, as well as enforce its use. For managers, you can also allow signing in with a Microsoft work account. In addition, you can enable Google’s free captcha to protect the Customer Control Panel from automated registrations.
Before you begin
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If you are setting up captcha, obtain the site key and secret key for reCAPTCHA v2 (invisible badge) from Google.
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If you are setting up sign‑in with a Microsoft account, request instructions from the ActivePlatform team on how to obtain the data required for Microsoft Entra ID configuration.
What to do
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Enable captcha in the Customer Control Panel: see Configuring Google reCAPTCHA v2 in .
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Enforce two‑factor authentication for all Customer Control Panel users: .
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Enforce two‑factor authentication for all Operator Control Panel users: .
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If you are setting up sign‑in with a Microsoft account:
a. Create an SSO provider: .
b. Configure authentication methods for the Operator Control Panel: .