Viewing agreement details

To view information about an agreement:

  1. Go to Agreements. A list of agreement types is displaced (see Viewing the list of agreements).

  2. Select the required agreement type. A list of agreements of the selected type is displayed.

  3. Select the required agreement. A page with several tabs is displayed:

  • General.

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    • ID — a unique identifier of the agreement.

    • Agreement number — the number of the agreement by template (see General system settings).

    • Related to — the name of the customer’s account or user, displayed as a link to its details page (see Viewing and updating account's details and Viewing and updating user information).

    • Accepted by — the name of the customer’s user who accepted the agreement.

    • Email — the email address of the user who accepted the agreement.

    • IP address — the IP address of the user who accepted the agreement.

    • Acceptance date — the date when the agreement was accepted.

    • Acceptance type — the type of the agreement acceptance:

      • Customer direct acceptance — the agreement was accepted when creating/adding a Microsoft tenant in the Operator Control Panel.

      • Partner attestation — the agreement was accepted in the process of buying a subscription or authorizing in the Customer Control Panel.

    • Status — the status of the agreement:

      • Accepted — the agreement has been accepted.

      • Waiting for accept — the agreement has been created or an update has been requested, but it has not yet been accepted.

    • Update requested — the date when the most recent update request for the agreement was made (if any).

    • Request type — the type of the update request (see Requesting agreement update):

      • Manually — a manager manually requested an agreement update.

      • Automatically — an agreement update was requested on a scheduled basis.

    • Agreement link — a link to the agreement. Depending on the agreement type, these links are set either in the platform’s system settings (see General system settings) or in the Microsoft integration settings.

  • History — the history of agreement acceptances.

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    • Acceptance date — the date when the agreement was accepted.

    • Accepted by — the name of the customer’s user who accepted the agreement.

    • Email — the email address of the user who accepted the agreement.

  • Log — see Viewing an object log.