Viewing the list of charges | Operator Control Panel. User Guide

The list of reseller charges is available only at the root level and cannot be accessed from the T1 level. Charges data is associated only with root/T1 resellers and doesn’t reference parent resellers.

To view the list of charges, go to Charges (see Navigation).

The list of charges includes the following columns:

ID — the unique identification number of a charge.
Account — the name of an account for which the charge was generated.
Description — the detailed information about a charge.
Transaction — the ID of a transaction linked to the charge. It is displayed only for the charges in the Closed or Refunded statuses (see Viewing the list of transactions).
Status — the charge status (for details, see Charges attributes).

Charge statuses

New — a charge generated for ordered but not yet paid services or resources. Charges in the New status are considered as Blocked if a subscription has the Updating status or a linked order has the provisioning date in the future.
Opened — a charge does not block funds of the account balance and is generated for the future periods of services or resources usage.
Blocked — a charge blocks funds of the account balance. It can be generated for services or resources that are provisioned at the moment, or for the future periods of a subscription, depending on the billing type (see Charges for the subscriptions with different billing types).
Closed — a charge for services or resources already provisioned, and its amount is withdrawn from the account balance.
Deleted — a charge deleted due to changes in the service or resource provisioning, or if an unpaid order is expired and cancelled after the due order period.
Waiting for refund (waiting_for_refund — in the API methods) — a charge to be refunded to the account balance.
Refunded — a charge refunded to the account balance due to changes in the service or resource provisioning.

Order — a link to the related order, or a dash — if a charge is not linked to an order. By default, not displayed.
Quantity — the number of resource units or service. By default, not displayed.
Duration — the period covered by a charge, or a dash — for subscriptions with the Pay as you go (external) billing type. By default, not displayed.
Unit price — the resource unit price or the period price — in the plan currency, or a dash — for subscriptions with the Pay as you go (external) billing type. By default, not displayed.
Currency rate — the currency rate applied to a charge to convert its amount from the plan to reseller currency, or a dash — if the currencies match. By default, not displayed.
Discount — the discount amount.

The amounts of orders and charges are rounded off to two decimal places. When a discount is applied, it may lead to a discrepancy between the amount of the order and charges. To avoid this, rounding off and applying a discount to the amounts of an order and charges is performed according to a special algorithm (see Specifics of orders and charges amounts calculation and rounding when a discount is applied).

Taxes — the amount of taxes applied to a charge when it was created (see Managing taxes).
Amount — the total amount of a charge with taxes and discount included.
Created at — the date and time when a charge is created.
Close date — the actual or supposed date when a charge gets the Closed status.

Using API, it is also possible to retrieve the start day of a billing period related to a closed charge and filter the list of charges by this date (check billing_day in section Charges of the API reference guide).
The /v3/charges API methods do not include parameters for the reseller hierarchy.