Managing an Order

An Order is used to describe a purchase of the Customer. There are following types of orders are used in the system:

• Sales Order — a customer has ordered services from online store, the Customer Control panel, or the Operator Control Panel;
• Renewal Order — a customer has renewed a Subscription;
• Change Order — a customer has purchased or refused Additional Resources;
• Switch Order - a customer has switched from one to another Plan;
• Downgrade Order — a customer has decided not to use some Resources further, or changed the Subscription Period to a shorter one, or changed the Plan to a cheaper one.

The order management process includes the following operation:

• Creating an Order
• Viewing the List of Orders
• Viewing Order's Details
• Editing a Setup Fee of the Sales Order
• Setting the Expiration Date
• Manual approving of a Payment of the Order
• Cancel an Order before payment