Viewing the List of Orders

The List of Orders keeps all created Orders. To view the List of orders:

1. Sign in to the Operator Control Panel.
   
2. Click Operations > Operations > Orders on the Navigation Bar.
   
   
   
   The Orders page displays the following blocks:
• Top bar (for more information see Working with the List of Objects);
• List of Orders with the following columns:
• ID — the unique identification number of order in the system;
• Order Number — a number of the order (e.g. SO000329), which is configured in the System settings (see System Settings).
• Account Name — a name of account, which uses the ordered subscription;
• Type — one of the following types of order:
• Sales Order — a customer has ordered services;
• Renewal Order — a customer has renewed a subscription;
• Change Order — a customer has purchased or refused additional resources;
• Switch Order - a customer has switched from one Plan to another.
• Status — one of the following statuses of the order:
  • Waiting for payment — an order has been placed by a customer, the payment is expected;
  • Provisioning — an order has been accepted, the service is provided;
  • Provisioning failed — an order has been accepted, but the service is not provided;
  • Completed — an order has been successfully processed;
  • Cancelled — an order has been cancelled by a customer.
• Discount — an amount of discount;
• Total — a total cost of the order;
• Order Date — a date and time of the order creation.

Also, you can:

• Creating an Order;
• Viewing Order's Details;
• Setting the Expiration Date;
• Manual approving of a Payment of the Order;
• Cancel a Payment of the Order.