Log in to the Customer Control Panel

To log in to the Customer Control Panel of the required Account:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar, go to Accounts (see Navigation). The List of Accounts is displayed (see Viewing the List of Accounts).
  3. Click the ID or Name of the required Account. The Account page is displayed (see Viewing and updating an Account's details).
  4. On the General tab, click the to Customer Control Panel link. Logging in to the Customer Control Panel using credentials of the User with the Owner access level will be processed (see Access levels of users).

    Managers authorized in the Operator Control Panel with the System administrator and Salesperson roles (see Managers' Roles) can log in to the Customer Control Panel using credentials of the User with the Owner access level via a direct link, for example, a link for topping up the Account balance (see Top up balance) from an email, within the same Reseller, if they do not have another session in their browser with authorization in the Customer Control Panel.