Customers Closed Charges Report

The Customers Closed Charges Report includes Charges (see Charges) that had gotten the Closed status during the selected period.

To create the Customers Closed Charges Report:

  1. Sign in to the Operator Control Panel.
  2. On the Navigation Bar go to Reports (see Navigation). The Sales Reports page is displayed.
  3. In the Customers Closed Charges Report group, in the From Date and To Date fields, set the period of the report.



  4. Click the Generate Report button. The report will be sent to your email in the MS Excel format.

The report includes the following information:

  • Account ID — a unique identification number of the Account (see Managing Accounts), to which the Charge relates.
  • Account Name — a name of the Account, to which the Charge relates.
  • Account Class ID — a unique identification number of the Account Class (see Account Classes).
  • Account Class Name — a name of the Account Class.
  • Manager ID — a unique identification number of the Manager (see Staff management), to which the Account relates.
  • Manager — a name of the Manager, to which the customer relates.
  • Manager Email — an email of the Manager, to which the customer relates.
  • Subscription ID — a unique identification number of the Subscription (see Managing Subscriptions), to which the Charge relates.
  • Subscription Name — a name of the Subscription.
  • Payment Model — Prepay or Postpay.
  • Plan ID — a unique identification number of the Plan (see Managing Plans), to which the Charge relates.
  • Plan — a name of the Plan, to which the Charge relates.
  • Plan SKU (Offer ID) — the value from the SKU field on the Plan page in the Operator Control Panel.
  • Plan Category — a name of the Plan Category, to which the Charge relates.
  • Resource ID — a unique identification number of the Plan Resource (see Plan Resources), to which the Charge relates.
  • Resource — a unique identification number of the Plan Resource (see Managing Plan Categories), to which the Charge relates.

  • SKU (Offer ID) ресурса — for Microsoft Subscriptions only.

  • Microsoft Subscription ID — for Microsoft Subscriptions only.
  • Microsoft Tenant ID — for Microsoft Subscriptions only.
  • Billing period start date — start date of the Billing period, which is covered by the Charge.
  • Billing period end date — end date of the Billing period, which is covered by the Charge.
  • Order Type — one of the following types of Order, to which the Charge relates:
    • Sales Order — a customer has ordered a new Subscription.
    • Renewal Order — a customer has renewed an existing Subscription.
    • Change Order — a customer has changed Resources amount.
    • Switch Order — a customer has switched the Subscription Plan.
  • Charge ID — a unique identification number of the Charge.
  • Type — a type of the Charge (monthly, setup fee, etc).
  • Operate from — a date from the operate_from attribute of a Charge for 1C.
  • Operate to — a date from the operate_to attribute of a Charge for 1C.
  • Quantity — a total quantity of the ordered services that are paid by the Charge.
  • Unit Price — a price of the unit of the service excluding VAT.
  • Discount — an amount of the discount.
  • Discount ID — a unique identification number of the discount.
  • Discount Name — a name of the discount.
  • Promocode — a promo code, if it was used to get the discount (see Managing Promo Codes).
  • Reseller amount — a total amount of money that the Reseller pays for the upstream Reseller for the Charge.
  • Amount — an amount of the Charge.
  • Charge close date — time and date of Charge closing.