Manage Amazon Web Services subscription

To manage your Amazon Web Services subscription, use the Managing tab of the subscription page in the Customer Control Panel (see Subscription details). Some operations are also available from the subscription card in the list of subscriptions of your account (see List of subscriptions).

Only the following operations can be available for managing an Amazon Web Services subscription:

  • Stop an active subscription. For the general description of the procedure, see Stop subscription in the Customer Control Panel guide.
  • Activate a stopped subscription. For the general description of the procedure, see Activate subscription in the Customer Control Panel guide.

When an Amazon Web Services subscription is stopped in the platform, the customer account in AWS is removed from the reseller organization. When an Amazon Web Services subscription is activated in the platform, a new invitation to join the reseller organization is sent.

After removing your AWS account from the reseller organization, AWS bills you directly. For this reason, AWS does not allow removing your AWS account from the reseller organization if you did not specify a payment method for the AWS account (you did not add a credit card). In this case, stopping an Amazon Web Services subscription in the platform fails. If it happened, contact the technical support team. See also Managing your credit card payment methods.

Changing resources of an Amazon Web Services subscription is not available since all information about its resources is stored on the service side.

For information about the pay-as-you-go billing and invoicing specifics of an Amazon Web Services subscription, see the following articles: