Paying for the Subscriptions included in an Invoice for the Postpay charging model

The Postpay model means that a customer pays after factual using a service — after the end of the Billing period when an Invoice is closed.

In this article:

Automatic paying

The Account's Subscriptions included in a closed Invoice for the Postpay model are paid automatically from the Account balance on the Due date of the linked Payment (see Viewing details of an Invoice for the Postpay charging model) if the Account balance has sufficient funds. The Payment in the Waiting for payment status is completed by the billing process and gets the Paid from balance status. Expired Payments are not completed automatically.

Manual paying

To pay for the Subscriptions used in the previous Billing period and included in an Invoice for the Postpay model:

  1. Sign in to the Customer Control Panel.
  2. On the Navigation Bar, click Billing.
  3. In the Horizontal navigation menu, click Invoices. The list of Invoices issued for the Account is displayed (see Viewing the List of Invoices).
  4. Click the number of the Invoice to be paid. The Invoice page is displayed (see Viewing details of an Invoice for the Postpay charging model).
  5. In the Payments table, click the Payment description. The list of Payments filtered by the Payment number is displayed (see Viewing Payment Details)
  6. In the Payment block, select a Payment method and complete the Payment (see Completing a Payment).