Viewing details of an Invoice for the Postpay charging model

To view an Invoice for the Postpay charging model:

  1. Sign in to the Customer Control Panel.
  2. On the Navigation Bar, click Billing.
  3. In the Horizontal navigation menu, click Invoices. The list of Invoices issued for the Account is displayed (see Viewing the List of Invoices).
  4. Click the number of the required Invoice. The Invoice page is displayed.



The Invoice page includes the Invoice number and the following information:

  • The Download button (see Saving an Invoice in PDF).
  • Invoice details — the general information about the Invoice:
    • Payment model.
    • From and To Invoice period, for which it is generated.
  • Subscriptions — table with the list of Subscriptions included in the Invoice:
  • Charges — table with the list of Charges closed within the Invoice period (see Viewing Charges for a Subscription). If, during the Invoice period, Corrections related to the included Subscriptions were applied to the Account balance, these Corrections are displayed in the table as well. The table includes the following information about the Charges:
    • Description — information about the Subscription, for which the Charge is generated, and the start and end dates of the Charge period. The description also includes information about taxes if the taxes were added to the Charge.
    • Quantity — amount of ordered units of Service or Resource.
    • Discount — amount of the discount applied to the Charge.
    • Tax — amount of the included tax. This column is displayed only if a tax was added by a Manager at least to one Charge included in the Invoice.
    • Amount — total amount of the Charge, including discount and taxes.
    • Total — total amount of all Charges and Corrections.
  • Payments — table with information about the Payment for the Subscriptions included in the Invoice:

    • Description Payment number as a link to the list of Payments filtered by the number of this Payment (see Viewing Payment Details). When the Payment is completed by paying from the Account balance, the Payment number does not include the link.
    • Created at Payment creation date.
    • Due date Payment due date (see Paying for the Subscriptions included in an Invoice for the Postpay charging model). When the Payment is not completed before the specified due date, it gets the Expired status, and all Subscriptions included in the Invoice are blocked (see Specifics of managing postpaid Subscriptions).

    • Status Payment status. When the Payment is completed by paying from the Account balance, it disappears from the Payments list. In the Invoice, the Payment will be displayed with the Paid from balance status.
    • Amount — total amount of the Payment, including applied discounts and taxes.