Guaranteed payments

A guaranteed payment is a temporary top-up of the account balance without actually depositing funds. The guaranteed payment requires paying within a certain period. If you do not deposit enough funds to the balance on time, the amount of the guaranteed payment will be debited from the balance, and your account may be blocked and moved to the credit hold due to the debt (see Blocked account). The availability of guaranteed payments, the use period and maximum amount of a guaranteed payment depend on the service terms of your account set by the reseller. To create a guaranteed payment, you need at least one general payment in the Completed status (see List of payments).

To go to the list of guaranteed payments, in the navigation menu, select Billing > Guaranteed payments. A page is displayed with widgets above the list of guaranteed payments. Depending on the reseller, the following widgets may be displayed with amounts in the reseller currency:

  • Balance — the amount of available funds on the account balance in the reseller currency and the Top up button for creating a top-up payment (see Top up balance).
  • Current consumption — the total consumption of all postpaid subscriptions of an account in the current billing period.
  • Consumption forecast for the next month — the projected amount of future payments for all subscriptions of an account with monthly payments. To view a breakdown of the amount by payment model, click the icon .

    Actual monthly consumption may vary due to pay-as-you-go subscriptions, changes in the configuration of other subscriptions, and changes in currency rates.

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