Viewing the list of service terms

To view the list of service terms, go to Service Terms (see Navigation).

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The list includes the following columns:

  • ID — the unique identification number of a service term.

  • Name — the name of a service term.

  • Stop subscription type (not displayed by default) — indicates how subscriptions are stopped, except for the manual stopping (see Stopping a subscription) and moving an Account to the Credit Hold (see Credit hold of the account):

    • Automatically — subscriptions are stopped automatically.

    • Manually — subscriptions are stopped after approving manual operations by a manager (see Manual operations).

  • Delete subscription type (not displayed by default) — indicates how subscriptions are deleted:

    • Automatically — subscriptions are deleted automatically.

    • Manually — subscriptions are deleted after approving manual operations by a manager (see Manual operations).

  • Grace period — the number of days after the end of the subscription period during which a subscription continues working without paying for a renewal order.

  • Stop period — the number of days after the Grace period when a subscription remains stopped without deleting. The subscription is deleted when this period ends.

  • Available for payment by guaranteed payment — indicates whether customers can pay with guaranteed payments for subscriptions to the linked plans (see Managing guaranteed payments).

  • Billing day — the day of the month when charges (see Charges) change their statuses.

  • Key — the unique key of a service term used for data synchronizing.