Creating an Order

The Order is automatically created as a result of the following operations:

  • Sales order: after ordering a Subscription by an Account user via the Customer Control Panel, the online store or by Operator (Reseller) via the Operator Control Panel (see Purchasing a Subscription at the Plan prices).
  • Change order: after changing a number of additional Resources of the Subscription via the Customer Control Panel or via the Operator Control Panel (see Upgrading or Downgrading a Subscription).
  • Switch plan order: after switching the Subscription Plan via the Customer Control Panel or via the Operator Control Panel (see Switching a Plan).
  • Renewal order: after renewing a Subscription via the Operator Control Panel (see Renewing a Subscription) or via the Customer Control Panel.

A Sales order can be created manually from the Orders page (see Viewing the List of Orders).