Managing an Order

An Order is used to describe a purchase of the Customer. There are following types of orders are used in the system:

  • Sales Order — a customer has ordered services from online store, the Customer Control panel, or the Operator Control Panel.
  • Renewal Order — a customer has renewed a Subscription.
  • Change Order — a customer has purchased or refused Additional Resources.
  • Switch plan Order - a customer has switched from one to another Plan.

The Orders management includes the following operation: