Viewing and updating Subscription's details

To view the Subscription details:

1. Sign in to the Operator Control Panel.
2. On the Navigation bar, go to Subscriptions (see Navigation). The Subscriptions page is displayed (see Viewing the list of Subscriptions).
3. Click the ID or Name of a required Subscription. The Subscription details page is displayed, which has the following tabs:
   

   • General — general information about the Subscription. 

     You can add a note in the Notes field (see Adding Notes).
   • Orders — the list of all Orders for the current Subscription (see Viewing the List of Orders).
   • Resources — ordered resources of the selected Subscription (see Plan Resources).
   • Charges — the list of Subscription Charges (see Viewing the List of Charges).
   • Transaction — the list of Subscription transactions (see Viewing the List of Transactions).
   • Event Log — Subscription log (see Viewing the System Log).
     
     

The General tab contains the following subscription information:

• For Subscriptions that were blocked due to the Payment overdue, the information message is displayed. The message explains the reason of blocking the Subscription and lists the Payments to be be paid.
• For Subscriptions that were blocked due to exceeding the Subscription credit limit for the current Billing period, the information message is displayed. The message explains the reason of blocking the Subscription and lists the billing operations that are not available for the Subscription.

• Subscription information group:

  • ID — unique identification number of the Subscription.
  • Trial — type of the Subscription:
    • Yes — the Subscription is trial.
    • No — the Subscription is provisioned on the paying basis.
  • Name — Subscription name.
  • Manager — name of the Manager assigned to the Account.
  • Account — Account name.
  • Plan — name of the Plan.
  • Status — Subscription status (see Viewing the list of Subscriptions).
  • Plan Period — period of the Plan.
  • Start Date — Subscription activation date.
  • Expiration Date — date when the Subscription will be stopped if the auto-renewal was not set (see Auto-Renewing a Subscription) or the Stop period and Grace period were not configured in the Plan class (see Creating a Plan Class). Also, the manual change of the expiration date can be executed only for service operations (see Setting the Expiration Date of a Subscription).
  • Promo code — a field which can be used to get discount on the current Subscription (see Managing Discounts of the Promo Code type).
  • Plan Class — name of the Plan Class (see Managing Plan Classes).
    
    
    
    
• Payment model group:
  • Payment model — the payment model set in the Account Class, unavailable for changing.
    
    • Prepay — the customer makes payments before factual using the service.
    • Postpay — the customer makes payments after factual using the service.
    For the Postpay model, the following elements are displayed:
  • Payment expiration period — value of the parameter from the Account Class, unavailable for changing.
    

  • The Subscription credit limit field and the Use from the account settings switch — by default, the switch is On and the Subscription credit limit value is displayed from the Account settings, unavailable for changing. To define the individual Subscription credit limit for the Subscription, set the Use from the account settings switch Off and in the Subscription credit limit field, enter the new value.
    

    When the Subscription credit limit is changed, the Account Owner receives a Notification on the new settings (see Creating an Event Handler and Viewing the List of Event Handlers).

  • Current debt — Subscription debt that is calculated as the total amount of all blocked Charges for the Subscription for the current Billing period.
    

    If the Current debt exceeds the Subscription credit limit (including the open Charges that will be blocked for Subscriptions with the CSP monthly, CSP annual, and G Suite billing types during the Subscription activation), the information message is displayed. The message explains that the Subscription cannot be activated due to the aforementioned reason.

    
    
    

• Autorenewal settings group:

  • Auto renewal — the option for activating the automatic Subscription renewal (see Auto-Renewing a Subscription).

  • Renew point (days) — number of days before the Subscription expires when the Customer receives the bill for Subscription renewal.

    For Subscriptions with the individual prices, the Subscription renew settings group is available. The group allows selecting the option of Subscription billing after renewal (see Ordering a Subscription at the individual prices).

    If in the Plan period list, the Endless option is selected, the Autorenewal settings group is not displayed.

    
    

    
    

    
    

• Application — a table with the list of Applications instances, which are provided within the Subscription:
  
  • ID — Application instance ID.
  • Name — Application name.
  • Service Status — Application instance status.
  • MS Subscription ID — Microsoft CSP Subscription ID (see Microsoft Legacy (Microsoft Office 365). Operator Guide) in Microsoft Partner Center.
  • Consumed resources — a link to the list of consumed resources records (see Viewing resources that were consumed within a Subscription). It is displayed only for the Subscriptions with the Pay as you go billing type.
    
    

To update Subscription details:

1. Edit the options, which are available for changing on the General tab.
2. Click the Update button to save changes.