Processing a payment that requires manual receipt creation
When the bank transfer or cash payment method is selected to complete a payment in the Operator Control Panel (see Creating a payment manually) or Customer Control Panel (see Проведение Платежа):
An account Owner receives instructions on the payment process and a notification about the manual creation of a receipt.
To send notifications (see Notification configuration) that a receipt has to be created manually:
- Create a notification template for the notification content (see Managing notification templates).
- Create and configure an event handler to send notifications (see Managing event handlers).
- A manager receives information about the account that needs a receipt.
- The payment gets the Receipt creating status.
- A manager creates a receipt manually and sends it to the account Owner.
- A manager changes the payment status to Receipt sent (see Changing the payment status to Receipt sent).
- The account owner receives the receipt and pays.
- A manager receives the payment confirmation and completes the payment (see Confirming that the manually created receipt has been paid).