Viewing reseller charges

In this article:

General information

A reseller charge is a special billing entity that shows how much a downstream reseller should pay to the current reseller in the case when a downstream reseller sold to an account or its own downstream reseller a subscription to a plan delegated by the current reseller. Reseller charges are created when charges for an account for subscriptions to the delegated plans get the Closed status (see Charges). Reseller charges are created only for delegated plans (see Delegating plans to resellers). If a plan was created by the downstream reseller, the reseller charges for the current reseller are not created.

The amounts of reseller charges are calculated based on:

  • The retail prices for the resource or service that are set by the current reseller, for which reseller charges are created.
  • The ordered quantity of resources or services.
  • A reseller discount created by the current reseller for downstream resellers.
  • The period of the charges for an account in case of the Recurring fee charges.
  • Taxes on the reseller level (see Viewing the list of taxes).

To calculate reseller charges, the retail prices effective at the moment of generating charges for an account are used.

To calculate reseller charges for plans with a fixed price, the retail prices effective at the moment of the subscription creation are used.

The amount of a reseller charge is calculated as follows:

Retail price × Account Charge period, in months × Resource (Service) amount × (100 — Reseller discount, as a percentage) / 100

The table below shows an example of the reseller charges calculation for the three levels of resellers. Let's assume that:

  • Reseller 1 is a downstream reseller for Distributor.
  • Reseller 2 is a downstream reseller for Reseller 1.
  • Reseller 1 gave a discount of 50% to Reseller 2.
  • Reseller 2 sold a subscription for the plan delegated by Distributor, and, as a result, a charge for an account for one unit of resource with a period of one month and an amount of $100 was closed.
Reseller levelNet cost of one unit of a resourceAutomatic markup rateDiscount for a downstream resellerRetail priceReseller charge calculationReseller charge amount
Distributor$150%$5$5 × 1 month × 1 unit × (100 0) / 100$5
Reseller 1$51050%$25$50 × 1 month × 1 unit × (100 50) / 100$25
Reseller 2$254-$100--

Note that when a reseller charge is calculated at the Distributor level, the discount that Reseller 1 gave to Reseller 2 is not taken into account.

Viewing reseller charges

To view reseller charges:

  1. Go to Resellers (see Navigation). The list of resellers is displayed (see Viewing the list of resellers).
  2. Click the ID or name of the required reseller. The General tab of the reseller details page is displayed (see Managing reseller's information).
  3. Go to the Charges tab. The list of the reseller charges is displayed.

The list of reseller charges includes the following columns:

  • ID — the unique identification number of a charge.
  • Description — the detailed information about a charge.
  • Account — the name of the account linked to the subscription.
  • Unit price —the price for one unit of an ordered service or resource.
  • Quantity — the ordered number of units of a service or resource.
  • Duration — the ordered period of a service or resource.
  • Discount — the discount amount. If a discount is applied (see Managing discounts), the amount is displayed as a link to the discount details page (see Viewing and updating discount details).
  • Taxes — the amount of taxes applied to a charge when it was created (see Managing taxes).
  • Amount — the charge amount.
  • Created at — the date and time when a charge is created.