Edit payment

When you edit a payment, it and its linked order (if any) are cancelled, and you are redirected to create a new payment (or an order) of the same type but with the ability to set new parameters.

You can cancel only the following payments in the Waiting for payment status:

  • A top-up payment.

  • A payment linked to one prepaid order.

  • A joined top-up payment.

To edit a payment:

  1. Go to the list of payments by doing any of the following:On any page — in the navigation menu, select Billing > Payments (see Screen layout).On the Main page — in the Subscriptions and payments widget, click Unpaid payments (see Main page).

  2. Find the required payment in the list. The Waiting for payment status is automatically selected in a filter (see List of payments).

  3. In the payment card, click Edit and, in the pop-up window, confirm the action. A page of a new top-up payment or new order of the same type is displayed where you can set new parameters.

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