Separate payments
A joined payment (see Join payments) in the Waiting for payment status linked to at least one order can be split back to separate independent payments.
To separate payments:
- Go to the list of payments by doing any of the following:
- On any page — in the navigation menu, select Billing > Payments (see Screen layout).
- On the Main page — in the Subscriptions and payments widget, click Unpaid payments (see Main page).
- Find the required joined payment in the list. The Waiting for payment status is automatically selected in a filter (see List of payments).
- In the payment card, click Separate and, in the pop-up window, confirm the action:
- The joined payment disappears from the list.
- Separate payments in the Waiting for payment status are created for each order.
- If any top-up payments were included in the joined payment, a single top-up payment in the Waiting for payment status is created with the amount equal to the sum of these payments,