Payments

A payment is an operation that describes the movement of funds in the platform. The funds can be used for the following purposes:

  • Paying for postpaid subscriptions. Such payments are generated automatically with postpaid invoices. If you do not pay on time, all subscriptions associated with the invoice will stop and be blocked.
  • Target payment for a prepaid subscription. Such payments are generated automatically with orders. If you do not pay on time, the order will be canceled, while the subscription behavior depends on the type of order.

  • Advance top-up of the account balance for future payments of prepaid and postpaid subscriptions. Such payments are generated manually at any time for an arbitrary amount and can also be canceled only manually and at any time.

    Your reseller may deactivate the balance usage for all its customers. In this case, viewing and topping up the account balance and paying from the balance are not available in the Customer Control Panel.

Your reseller can set up autocompleting for payments. In this case, all payments created automatically or manually, both for the Prepay and Postpay models, change their status from Waiting for payment to Completed automatically. The related orders are completed automatically too.

To go to the list of payments, in the navigation menu, select Billing > Payments. A page is displayed with widgets above the list of payments. Depending on the reseller, the following widgets may be displayed with amounts in the reseller currency:

  • Balance — the amount of available funds on the account balance in the reseller currency and the Top up button for creating a top-up payment (see Top up balance).
  • Current consumption — the total consumption of all postpaid subscriptions of an account in the current billing period.

  • Cost forecast for the next month — the projected amount of future payments for all subscriptions of an account with monthly payments. To view a breakdown of the amount by payment model, click the icon .

    Actual monthly consumption may vary due to pay-as-you-go subscriptions, changes in the configuration of other subscriptions, and changes in currency rates.

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