Charges for the subscriptions with different billing types

Details about the charge generation and their life cycle for different billing types are given in the following sections:

Charges are generated at the moment of the order creation, excluding the Pay as you go billing type (see Pay as you go. Charges generation).

The table below describes operations that cause the charge generation.

Operation typeCharge types that can be generated for the order

Sales order

  • Purchasing plan (setup fee)
  • Purchasing plan (recurring fee)
  • Upgrade resource (setup fee) — if the additional resource quantity is ordered
  • Upgrade resource (recurring fee) — if the additional resource quantity is ordered

Change order — increasing the Resources quantity 

  • Upgrade resource (setup fee)
  • Upgrade resource (recurring fee)

Change order — reducing the Resources quantity 

  • Upgrade resource (recurring fee)
  • Renewal resource (recurring fee)

    New charges are generated due to the splitting of the recurring fee charge for the current billing period (see Splitting of charges when the resource quantity is reduced). Additional recurring fee charges are created for each of the subsequent billing periods for the reduced resource quantity usage until the subscription period end.

Renewal order

  • Renewal subscription (renewal fee)
  • Renewal subscription (recurring fee)
  • Renewal resource (renewal fee)
  • Renewal resource (recurring fee)
Prolong order
  • Upgrade resource (recurring fee)

Subscription transfer

  • Transfer fee

Switch plan order

  • Switch plan (setup fee)
  • Switch plan (recurring fee)
  • Switch resource (setup fee)
  • Switch resource (recurring fee)
Subscription stopping
  • Purchasing plan (recurring fee)
  • Renewal subscription (recurring fee)
  • Upgrade resource (recurring fee)
  • Renewal resource (recurring fee)

When a subscription is stopped, new charges are generated due to the splitting of the recurring fee charge for the current billing period (see Splitting of charges when a subscription is stopped). This is applicable to the subscriptions with the CSP annual, CSP monthly, ESET solutions for ISP (Monthly), and G Suite billing types.