Non-refund. Charges generation

This article covers the Prepay model only. For the Postpay model, see Particular aspects of charges within the Postpay charging model. See also Particular aspects of charges in different currencies.

In this article:

General rules for Non-refund billing type

The Non-refund billing type applies to the subscriptions to the Google Suite products, and it corresponds to the Annual billing scheme with monthly payments of Google.

Subscriptions to the Google Suite products, which are billed according to the annual billing scheme with monthly payments billing scheme, have the following distinctive features:

  • The plans of these subscriptions have only one plan period with a duration of one year (see Plan Periods).
  • The following operations are not supported on the Google side:
    • Reducing the quantity of subscription resources.
    • Stopping and deleting subscriptions.
    • Switching a plan.
      It is not recommended to apply these operations to subscriptions with the Non-refund billing type in the platform because they do not cause the expected changes on the Google side.

The subscription billing at the Google side starts right after subscription ordering. It does not depend on the domain verification or Terms of Services confirmation by a customer.

Subscriptions with the Non-refund billing type can generate charges of the following types (see Charges attributes):

  • Recurring fee charges for subscription purchase.
  • Recurring fee charges for the resources upgrading.

Setup fee, Renewal fee, and Transfer fee charges for Non-refund billing type

There are no Setup fee, Renewal fee, and Transfer fee charges for the subscriptions to the Google Suite products because the corresponding fees are not applicable.

Recurring fee charges for Non-refund billing type

The Recurring fee charges are generated for all billing periods of the subscription according to the rules, described in the Charges default attributes section, when the subscription is ordered or renewed.

After the order is paid, the Recurring fee charges for the current billing period receive the Closed statuses, and the funds are debited from the account balance. Charges for the future billing periods still have the Opened statuses. Closing of charges is carried out on a monthly basis for the current billing period on the billing day.

The billing process starts on the billing day at around 01:00 a.m., and the platform checks the funds at the account balance (taking into account the amount of the financial blocking threshold) to renew subscriptions for the future billing period:

  • If the amount of money at the account balance (taking into account the amount of the financial blocking threshold) is greater than or equal to the price of the subscription renewal when the funds are blocked for the future billing period, then the system will block the funds. The subscription stays active. The amount of blocked funds is equal to the subscription price per month.
  • If the amount of money at the account balance (taking into account the amount of the financial blocking threshold) is less than the price of the subscription renewal, then the system will stop the subscription.
  • When the account has several subscriptions, the renewal is carried out sequentially. Therefore, one of the subscriptions might be active while the others can be stopped.

Ordering a subscription 

Ordering of the subscription with the Non-refund billing type is described below:

Let's assume that the billing day is set the 1st day of each month.

  1. An annual subscription is ordered and paid on 10.11.2017. At that moment, the following occurs:

    The case when an order was paid after the date of its creation is described in the Charges attributes changing article.

    1. Charges No. 1-13 for each billing period during the whole period of the subscription are generated.

      If the subscription is ordered in a billing day, then only 12 charges are generated.

    2. Charges amounts are calculated using the standard formula (see Charges default attributes).
    3. The charge No. 1 receives the transitional status Blocked, which changes to Closed immediately.
    4. The amount of the charge No. 1 is debited from the account balance.
    5. Charges No. 2-13 receive the Opened status.
  2. At the nearest billing day (in this example, it is 01.12.2017), the following occurs:
    1. The charge No. 2 receives the transitional status Blocked, which changes to Closed immediately.
    2. The amount of the charge No. 2 is debited from the account balance.
  3. At each next billing day up to the 12th inclusive, the next charge changes its status from Opened through the transitional status Blocked to Closed. The corresponding amount is debited from the account balance.

Increasing the resource quantity

When additional resources are ordered, Recurring fee charges are generated for each resource type. Generation and changing of attributes of these charges are similar to the generation and changing of attributes of charges for subscription purchasing (see above).

Subscription renewal

Subscription renewal is unavailable in the current version of the platform.