Get order

The Get order method returns order details for the current reseller or any of its downstream resellers.

An API token of a manager is required for authorization. To get an API token via the Operator Control Panel, see Viewing and updating manager's information.

The manager's API token specified in an API request determines the current reseller and downstream resellers accessible within a method.

GET {base_url}/api/v3/resellers/{reseller_id}/orders/{order_id}

Arguments

Name

Parameter Type

Data type

Required/ Optional

Description

X-Api-Token header string Required API token of a manager that performs the operation (see Viewing and updating manager's information)

Content-Type header string Required Media type of the request. Specify the following: application/vnd.api+json

Accept

header

string

Required

Supported media types of the answer. Specify the following: application/vnd.api+json

base_url path string Required ActivePlatform URL

reseller_id path integer Required ID of the current reseller or any of its downstream resellers (see Viewing and updating reseller general information)

order_id path integer Required Order ID

include

query

string

Optional

Returns additional information about objects related to orders. The following objects and possible values are supported:

Object	Parameter value
Charges	`charges`
Account	`account`
Payment	`payment`
Subscription	`subscription`

Response model

Name

Data type

Description

data object Response data

id integer Order ID

type string Data type

attributes object Information about the order

created_at

date

Date and time of the order creation

updated_at

date

Date and time when the order was changed last time

document_id

string

Order number

status

string

Status of the order. For the list of statuses, see Viewing order details

account_id

integer

Account ID used to pay for the order

type

string

Order type. For the list of order types, see Managing an order

closed_at date Date and time when the order was closed

expiration_date

date

Date by which the order should be paid (completed). The date is calculated depending on the billing type and taking into account the value set in the Cancel unpaid order in field on the account class page (see Creating an account class) and the order creation date

provisioning_date date Date of the order provisioning. Applied to delayed orders only

total

float

Total amount of the order

promo_code

string

Promo code used to get the discount (see Managing Promo Code discounts)

payment_id

integer

Payment ID linked to the order

manager_id integer ID of the manager who created the order

requester_ip string IP address of the user who created the order

custom_price

bool

Whether the individual prices are used for the ordered subscription:

true — the subscription is ordered at the individual prices.
false — the subscription is ordered at the plan prices.

created_by

string

Information about the creator of the order:

ID and name of the reseller's manager or account's user who created the order.
system — the order is created automatically.

subscription_id integer ID of the linked subscription

items

array of objects

List of items in the order

id integer Item ID

target_id integer Entity ID

target_type

string

Entity type related to the item of the order:

Subscription — subscription.
SubscriptionResource — additional resource of the subscription.

type

string

Internal type of the order item:

ProvisioningItem::New — new subscription.
ProvisioningItem::Prolong — prolongation of the subscription.
ProvisioningItem::Renew — renewal of the subscription.
ProvisioningItem::Upgrade — increasing an amount of the subscription's resources.
ProvisioningItem::Downgrade — decreasing an amount of the subscription's resources.
ProvisioningItem::SwitchPlan — changing a plan within the subscription.
ProvisioningItem::RegisterDomain — domain registration.
ProvisioningItem::TransferDomain — transferring a domain.
ProvisioningItem::RegisterCertificate — registration of the SSL-certificate.

status

string

Current status of the order item:

waiting_for_payment — the order has been placed by a customer, the payment is expected.
provisioning — the order has been accepted, the service is provided.
provisioning_failed — the order has been accepted, but the service is not provided.
completed — the order has been successfully processed.
cancelled — the order has been cancelled by a customer.

description string Brief description of the order item

quantity

Depends on the order item

Quantitative representation of the the order item

relationships array Related objects

charges object Charges data

data

array

Related object information:

Name		Data type	Description
id		integer	ID of the object
type		string	Data type

account object Account data

data

object

Related object information:

Name		Data type	Description
id		integer	ID of the object
type		string	Data type

payment object Payment data

data

object

Related object information:

Name		Data type	Description
id		integer	ID of the object
type		string	Data type

subscription object Subscription data

data

object

Related object information:

Name		Data type	Description
id		integer	ID of the object
type		string	Data type

included

array

Additional information about objects listed in the request:

Name	Data type	Description
id	integer	ID of the object
type	string	Data type
attributes	object	Attributes of the object (see details below)

For the charges, see the data model in Get end-customer charge.
For the account, see the data model in Get account.
For the payment, see the data model in Get payment.

For the subscription:

Name			Data type	Description
id			integer	ID of the subscription
type			string	Data type
attributes			object	Subscription details
	created_at		date	Date and time of the subscription creation
	updated_at		date	Date and time when the subscription was updated
	auto_renewal		bool	The automatic subscription renewal option: true — The automatic subscription renewal is enabled. false — The automatic subscription renewal is off.
	billing_from		date	The start date of generating charges for the subscription
	expiration_date		date	The expiration date of the subscription
	name		string	Name of the subscription
	auto_renew_point_days		integer	Auto-renew point (in days)
	start_date		date	The date of activation of the subscription
	status		string	Status of the subscription (for the list of subscription statuses, see Viewing the list of resellers subscriptions)
	payment_model		string	Subscription payment model: prepay postpay
	payment_model_parameters		object	Payment model parameters
		credit_limit	float	The value of the subscription debt, above which the postpaid subscription will be stopped. For postpaid subscriptions only (`payment_model = postpay`)
		current_debt	float	The subscription debt that is calculated as the total amount of all blocked charges for the subscription for the current billing period. For postpaid subscriptions only (`payment_model = postpay`)

Request example

GET /api/v3/resellers/1/orders/13416?include=charges,account,payment,subscription
Host: test.activeplatform.com
Content-Type: application/vnd.api+json
X-Api-Token: vY5fwetestK3gJXZH5uHCw
Accept: application/vnd.api+json

Response example

{
    "data": {
        "id": "13416",
        "type": "sales_orders",
        "attributes": {
            "created_at": "2021-05-28T16:01:32.308+03:00",
            "updated_at": "2021-05-28T16:01:40.227+03:00",
            "document_id": "SO007350",
            "status": "completed",
            "account_id": 944,
            "type": "SalesOrder",
            "closed_at": "2021-05-28T16:01:40.227+03:00",
            "expiration_date": "2021-06-01",
            "provisioning_date": null,
            "total": "54.18",
            "promo_code": null,
            "payment_id": 10146,
            "manager_id": 346,
            "requester_ip": "12.23.0.8",
            "custom_price": false,
            "created_by": "#1038 James Tony",
            "subscription_id": 3008520,
            "items": [
                {
                    "id": 22990,
                    "target_id": "SubscriptionResource",
                    "target_type": "SubscriptionResource",
                    "type": "ProvisioningItem::Upgrade",
                    "status": "completed",
                    "description": "HDD",
                    "quantity": 2
                },
                {
                    "id": 22989,
                    "target_id": "Subscription",
                    "target_type": "Subscription",
                    "type": "ProvisioningItem::New",
                    "status": "completed",
                    "description": "CSPMonthly",
                    "quantity": 1
                }
            ]
        },
        "relationships": {
            "charges": {
                "data": [
                    {
                        "id": "317159",
                        "type": "charges"
                    },
                    {
                        "id": "317158",
                        "type": "charges"
                    }
                ]
            },
            "account": {
                "data": {
                    "id": "944",
                    "type": "accounts"
                }
            },
            "payment": {
                "data": {
                    "id": "10146",
                    "type": "payments"
                }
            },
            "subscription": {
                "data": {
                    "id": "3008520",
                    "type": "subscriptions"
                }
            }
        }
    },
    "included": [
        {
            "id": "317159",
            "type": "charges",
            "attributes": {...
            },
            "relationships": {...
            }
        },
        {
            "id": "317158",
            "type": "charges",
            "attributes": {...
            },
            "relationships": {...
            }
        },
        {
            "id": "944",
            "type": "accounts",
            "attributes": {...
            },
            "relationships": {...
        },
        {
            "id": "10146",
            "type": "payments",
            "attributes": {...
            },
            "relationships": {...
            }
        },
        {
            "id": "3008520",
            "type": "subscriptions",
            "attributes": {
                "created_at": "2021-05-28T16:01:32.323030+0300",
                "updated_at": "2021-06-07T15:49:37.995072+0300",
                "auto_renewal": false,
                "billing_from": "2021-05-28",
                "expiration_date": "2021-06-28",
                "name": "CSPMonthly",
                "auto_renew_point_days": 0,
                "start_date": "2021-05-28",
                "status": "deleted",
                "payment_model": "prepay",
                "payment_model_parameters": {}
            }
        }
    ]
}