Managing an order

The following types of orders are used in the platform:

• Sales order — purchasing a new subscription (see Ordering subscriptions).
• Prolong order — extending an existing subscription to the next billing period (see Prolonging a subscription).
• Renewal order — renewing an existing subscription (see Renewing a subscription).
• Change order — changing the ordered quantity of resources (see Upgrading or downgrading subscription resources).
• Switch plan order — changing the plan of an existing subscription (see Switching a plan).

Orders management includes the following operations:

• Creating an order
• Viewing the list of orders
• Viewing order details
• Setting the expiration date
• Manual approving of a payment for the order
• Cancelling an order
• Editing an order

If the system settings are configured to complete all payments automatically (see General system settings), all linked orders are also completed automatically after creating.