Notification templates are created and stored independently for each T1 reseller. A notification template created, modified, or deleted on the root or T1 reseller level is not propagated to other resellers.
Before creating a notification template, create a notification category for the same reseller (see Managing notification categories).
Creating a notification template depends on the notification type:
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Email notifications that are sent to customers and managers via the email service (see Creating an email template).
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SMS notifications that are sent to customers and managers via the SMS gates (see Creating an SMS template).
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Push notifications that are displayed to users in the Customer Control Panel (not supported in the current version of the Customer Control Panel) (see Creating a notification template for the Customer Control Panel).