SMS notifications are sent to customers and managers via the SMS gates. Notification templates are created and stored independently for each T1 reseller. A notification template created, modified, or deleted on the root or T1 reseller level is not propagated to other resellers. Before creating a notification template, create a notification category for the same reseller (see Managing notification categories).
To create an SMS template:
-
Go to Notification Templates. The list of notification templates (see Viewing the list of notification templates).
-
Click Create. The New Notification Template page is displayed.
-
Enter information in the following groups:
-
Click Create. The email notification template will be created for the current reseller.
Template information
In the Template information group:
-
In the Type list, select Sms.
-
In the Name field, enter the name of the template.
-
In the Category list, select a notification category for notifications based on this template.
Additional settings
In the Additional settings group, in the To field, enter a placeholder (see Placeholders used in notification templates for specific event handlers) or the recipient’s phone number in the international format.
Template body
In the Template body group, enter the text of a notification using placeholders (see Placeholders used in notification templates for specific event handlers).