Paying for the subscriptions that are linked to the invoice for the Postpay charging model

The Postpay model means that a customer pays after using a service — after the end of the billing period when an invoice is closed (see Invoices for the Postpay model in Managing invoices).

In this article:

This article covers situations when external management of invoices for the Postpay model by a third-party ERP system is not activated for a reseller.

For external invoices management, see Managing invoices for the Postpay model by a third-party ERP system.

Automatic paying

The account's subscriptions included in a closed invoice for the Postpay model are paid automatically from the account balance on the due date of the linked payment (see Viewing details of the invoice for the Postpay charging model) if the account balance has sufficient funds. The payment in the Waiting for payment status is completed by the billing process and gets the Paid from balance status. Expired payments are not completed automatically.

Manual paying

To pay for the account's subscriptions included in a closed invoice:

  1. Go to Accounts (see Navigation). The list of accounts is displayed.
  2. Click the ID or name of the required account. The account details page is displayed (see Viewing and updating account's details).
  3. Go to the Invoices tab. The list of the account invoices is displayed.

  4. Click the ID or number of the required postpaid invoice in the Closed status. The invoice details page is displayed (see Viewing details of the invoice for the Postpay charging model).

  5. In the Payments section, click the ID or description of the payment. The payment details page is displayed (see Viewing payment details).
  6. Complete the payment (see Completing a payment).