Manual approving of a payment for the order

To manually confirm that a customer paid for an order, complete the linked payment in the platform. Manual confirmation of a payment is available for orders in the Waiting for payment status only.

To manually approve a payment for an order:

1. Go to Orders (see Navigation). The list of orders is displayed (see Viewing the list of orders).
2. Click the ID or number of the required order. The order details page is displayed (see Viewing order details).
3. On the General tab, in the Order information group, click the payment link. The payment details page is displayed (see Viewing payment details).
4. In the Payment methods group, select the required payment method and click Approve. The payment and order get the Completed status.