Viewing the list of service terms

If a downstream reseller has a service term with the same name as a service term delegated from the upstream reseller, in the list of service terms, a warning message is displayed:

The warning message lists the names of the service terms to be fixed. In this case, the downstream reseller should rename the listed service terms. The name of a service term in the warning message is a link to the corresponding service term details page (see Viewing and updating a service term).

To view the list of service terms, go to Service Terms (see Navigation).

The list includes the following columns:

  • ID — the unique identification number of a service term.
  • Name — the name of a service term.
  • Stop subscription type (not displayed by default) — indicates how
    • (see Manual operations).
  • Delete subscription type (not displayed by default) — indicates how
  • Grace period — the number of days after the end of the subscription period during which a subscription continues working without paying for a renewal order.
  • Stop period — the number of days after the Grace period when a subscription remains stopped without deleting. The subscription is deleted when this period ends.
  • Available for payment by guaranteed payment — indicates whether customers can pay with guaranteed payments for subscriptions to the linked plans (see Managing guaranteed payments).
  • Billing day — the day of the month when charges (see Charges) change their statuses.
  • Delegated — if the attribute is Yes, a service term is delegated from the upstream reseller. Delegated service terms are read-only. When a service term is changed or deleted by the upstream reseller, it is automatically changed or deleted for all the downstream resellers.
  • Key — the unique key of a service term used for data synchronizing.