Adding a manager

The following two groups of users can access to the Operator Control Panel:

• Managers with a role — depending on their role, may access only specific sections of the Operator Control Panel (see Managers' roles).
• Administrators — always have full access to all sections of the Operator Control Panel of any reseller, but they can only be added on the root level.

In this article:

Adding a manager with a role

To add a manager with a role:

1. Go to Managers (see Navigation). The list of managers is displayed (see Viewing the list of managers).
2. Click Create. The New Manager page is displayed.
   
3. In the Name field, enter the manager's name.
4. Optionally, in the Position field, enter the manager's position.
5. In the Email field, enter the manager's email. It will be used as the login to sign in to the Operator Control Panel.
6. In the Password field, set the manager's password for the Operator Control Panel. Do any of the following:
   • Enter the password manually. The password requirements are configured in the Password Settings section (see Password settings).
   • To generate the password automatically, click Generate.
7. Optionally, to display the password, select the Show password checkbox.
8. In the Role list, select the role for the manager (see Managers' roles).

9. Optionally, in the Key field, enter the manager's unique key.

   This key allows linking an account to a manager (see Viewing and updating account's details) automatically when a customer orders a new service via Customer Store with a special URL parameter (see Buy-link template for ordering a service via Storefront). The key can include uppercase and lowercase characters, numbers, underscore, dot, and dash. The key is case-sensitive, so it is important to specify it in a buy-link exactly as on the manager information page. For example, carter81 and Carter81 are different keys, and they will not work together for the same manager.

10. Optionally, in the Phone field, enter the manager's phone number in the international format.
11. Optionally, in the Photo field, click Choose File and select the manager's photo.
12. If applied, set the values of the manager's custom attributes (see Managing attributes).
13. Click Create. The new manager will be created and displayed in the list.

Adding an administrator

To add an administrator:

1. Sign in to the Operator Control Panel on the root reseller level.
2. Go to Managers (see Navigation). The list of managers is displayed (see Viewing the list of managers).
3. Click Create. The New Manager page is displayed.
4. In the Name field, enter the administrator's name.
5. Optionally, in the Position field, enter the administrator's position.
6. In the Email field, enter the administrator's email. It will be used as the login to sign in to the Operator Control Panel.
7. In the Password field, set the administrator's password for the Operator Control Panel. Do any of the following:
   • Enter the password manually. The password requirements are configured in the Password Settings section (see Password settings).
   • To generate the password automatically, click Generate.
8. Optionally, to display the password, select the Show password checkbox.
9. Select the Administrator (root) checkbox.
   

10. Optionally, in the Key field, enter the administrator's unique key.

    This key allows linking an account to a manager (see Viewing and updating account's details) automatically when a customer orders a new service via Customer Store with a special URL parameter (see Buy-link template for ordering a service via Storefront). The key can include uppercase and lowercase characters, numbers, underscore, dot, and dash. The key is case-sensitive, so it is important to specify it in a buy-link exactly as on the manager information page. For example, carter81 and Carter81 are different keys, and they will not work together for the same manager.

11. Optionally, in the Phone field, enter the administrator's phone number in the international format.
12. Optionally, in the Photo field, click Choose File and select the administrator's photo.
13. If applied, set the values of the administrator's custom attributes (see Managing attributes).
14. Click Create. The new administrator will be created and displayed in the list.