Viewing quote details

To view details of a request for quote:

  1. Go to Quotes (see Navigation). The list of requests for a quote is displayed (see Viewing the list of quotes). 

  2. Click the ID or name of the required request for a quote. The quote details page is displayed.

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Depending on the request’s status, the details page may contain the following elements:


General information

Account information

Quote details

Proposal details

Products

General

  • ID — unique identification number of the request for quote.

  • Status — the current status of a request for quote.
    See more details about statuses in Viewing the list of quotes.

  • Created at — the date and time when a request for quote was created.

  • Cancel comment — an explanation provided by the customer or manager when canceling a request for quote (see Canceling a request for quote).

  • Decline comment — an explanation provided by the customer or manager when rejecting a proposal or declining a quote (see Declining a proposal).

  • Comment — text of the request (if available).

  • Request file — link to the attached file (if available).

If a proposal is sent to a customer (see Sending a proposal to the customer).

  • Proposal — the proposal file.

  • Valid until — the date until which the customer can accept the proposal.

  • Comment — additional information about the proposal provided by the manager.

  • Manager — the name of the manager who sent the proposal, shown as a link to their page (see Viewing and updating manager's information).

  • Created at — the date and time when the manager sent the proposal to the customer.

List of products specified in the request:

  • ID — unique identification number of a product as a link to its page (see Viewing and updating product information).

  • Product name — as a link to a product details page.

  • Quantity — the requested quantity.

Log

Shows an object’s logs.
See more in Viewing an object log.