Charges report

To create the charges report, which includes charges (see Charges) that were created for an account during the selected period:

  1. Go to Reports (see Navigation). The Sales Reports page is displayed.

  2. In the Charges Report group, set the period of the report using the From Date and To Date fields.

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  3. Click Download Charges. The report will be sent to your email in the MS Excel format.

The charges report includes the following information: 

  • Charge ID — the unique identification number of the charge.

  • Charge create date — the time and date of charge creation.

  • Charge close date — the time and date of charge closing.

  • Billing period start date — the start date of the billing period, which is covered by the charge.

  • Billing period end date — the end date of the billing period, which is covered by the charge.

  • Type — the type of charge (monthly, setup fee, etc.).

  • Account ID — the unique identification number of the account (see Managing accounts), to which the charge relates.

  • Account Name — a name of the account, to which the charge relates.

  • Account Class ID — the unique identification number of the account class (see Account classes).

  • Account Class Name — the name of the account class.

  • Order Type — one of the types of order, to which the charge relates.

  • Subscription ID — the unique identification number of the subscription (see Managing subscriptions), to which the charge relates.

  • Subscription Name — the name of the subscription.

  • Manager ID — the unique identification number of the manager (see Staff management), to which the account relates.

  • Manager — the name of the manager, to which the customer relates.

  • Plan ID — the unique identification number of the plan (see Managing plans), to which the charge relates.

  • Plan — the name of the plan, to which the charge relates.

  • Plan Category ID — the unique identification number of the plan category (see Managing plan categories), to which the charge relates.

  • Plan Category — the name of the plan category, to which the charge relates.

  • Plan Category Key — the key of the plan category, to which the charge relates. 

  • Resource ID — the unique identification number of the plan resource (see Plan Resources), to which the charge relates.

  • Resource — the unique identification number of the plan resource (see Managing plan categories), to which the charge relates.

  • Duration — the duration of the period, which is covered by the charge.

  • Quantity — the total quantity of the ordered services that are paid by the charge.

  • Unit Price — the price of the unit of the service excluding VAT.

  • Discount — the amount of the discount.

  • Discount ID — the unique identification number of the discount.

  • Discount Name — the name of the discount.

  • Promocode — the promo code, if it was used to get the discount (see Managing promo codes).

  • Amount — the amount of the charge.

  • Status — the current status of the charge (see Charges attributes).