Global deactivation of a user

Global deactivation is used to terminate the user's access to the Customer Control Panel of all accounts, regardless of the user's status for a specific account.

The following operations can also be used to terminate the user's access to the Customer Control Panel:

  • Deactivation of a user for an account — to terminate the user's access to the Customer Control Panel of the selected account only (see Deactivating a user). Deactivation / activation of the user is possible if the global status of the user is Active.
  • Detaching a user from an account — to terminate the user's access to the Customer Control Panel, but all services and credentials, including the mailboxes and their content created by services, of a detached user previously connected to an account are permanently deleted (see Detaching a user).

To deactivate a user globally:

  1. Go to Users (see Navigation). The list of users is displayed (see Viewing the list of users).
  2. Click the ID or name link for the required user with Global status = Active. The user details page is displayed (see Viewing and updating user information).
  3. Click Deactivate and confirm the action. The user gets Global status = Inactive.

To activate a user globally:

  1. Go to Users (see Navigation). The list of users is displayed (see Viewing the list of users).
  2. Click the ID or name link for the required user with Global status = Inactive. The user details page is displayed (see Viewing and updating user information).
  3. Click Activate. The user gets Global status = Active.