Viewing the list of subscriptions

To view the list of subscriptions, go to Subscriptions (see Navigation).

The list of subscriptions includes the following columns:

• ID — the unique identification number of a subscription.
• Name — the subscription name.
• Account — the account name.
• Plan — the plan name.
• SKU (Offer ID) — the SKU of a plan. By default, the column is not displayed.
• Billing type — the billing type of a plan. By default, the column is not displayed.
• Manager — the name of a personal manager.
• Trial — the type of subscription:
  • Yes — a subscription to a free trial period.
  • No — a subscription to a paid commercial period.

• Status — the subscription status.

  Subscription statuses

  • Ordered — a new subscription is ordered and waits for the activation.
  • Active — a subscription is used.
  • Delivered — a subscription with the Non-recurring Subscription billing type is used.
  • Graced — a customer did not pay for a subscription on time, and after the grace period, a subscription will be stopped.
  • Stopped — a subscription is temporarily stopped.
  • Deleted — a subscription is permanently deleted.
  • Installation failed (installation_failed — in the API methods) — an error occurred during the installation of the ordered service.
  • Activation failed (activation_failed) — an error occurred during the subscription activation process.
  • Renewing failed (renewal_failed) — an error occurred during the subscription renewal process.
  • Updating failed (updating_failed) — an error occurred during the resource update process.
  • Stopping failed (stopping_failed) — an error occurred during the subscription stopping process.
  • Deletion failed (deletion_failed) — an error occurred during the subscription deleting process.
  • Switching failed (switching_failed) — an error occurred during the subscription plan switching process.
  • Installing — the ordered service is installing.
  • Activating — a subscription is activating.
  • Renewing — a subscription is renewing.
  • Updating — a subscription resource is updating.
  • Stopping — a subscription is stopping.
  • Deleting — a subscription is deleting.
  • Switching — the plan of a subscription is switching.
  • Waiting for manual approve (waiting_for_manual_approve) — the operation with a subscription waits for approval by a manager (see Manual Operations) due to the stop subscription and delete subscription modes set in the account class of the account (see Creating an Account Class).
  • Blocked — a postpaid subscription is stopped due to an expired payment.

• Payment model — one of the following models:
  • Postpay — a customer pays after using a service.
  • Prepay — a customer pays before using a service.
• Created at — the date when a subscription is created. By default, the column is not displayed.
• Start date — the activation date of a subscription.
• Updated at — the date when a subscription is updated.
• Expiration date — the last day of a subscription.
• Paid to — a date, depending on the billing type (see Prolonging a subscription), by default, the column is not displayed:
  • For a subscription with the Monthly Prolongation, Monthly Commitment, or Monthly Calendar Commitment billing type — there is an order in the Completed status that covers a period up to the indicated date.
  • For a subscription with the Pay as you go billing type — the value is absent.
  • For a subscription with any other billing type — the date is set to the expiration date right after purchase.
• Individual price — the subscription prices source:
  • Yes — a subscription is ordered at the individual prices or at the individual markup specified by a manager (see Ordering a subscription at the individual prices and Ordering a subscription at the individual markup).
  • No — a subscription is ordered at the plan prices (see Ordering a subscription at the plan prices).
• Main resource — the name of a resource with the highest priority (see Plan Resources). If several resources have the highest priority, the name of the first resource is displayed using the following sorting rule: numbers, A to Z, А to Я. By default, the column is not displayed.
• Amount of main resource — the total quantity of the main resource ordered in the subscription as the sum of the included and additional quantity of the resource. By default, the column is not displayed.
• Current cost of main resource, unit/month — the monthly cost of the main resource per unit. By default, the column is not displayed.
• Currency — the currency of the plan of a subscription. By default, the column is not displayed.