ActivePlatform. Customer Control Panel

Introduction

ActivePlatform is a software platform that automates a selling process of virtual and cloud hosting services. ActivePlatform allows organising a simple and effective customer service. Via the platform, you can empower your customers with cloud services and automate all processes for accounting and billing.

This guide describes main principles of using the Customer Control Panel, which is a part of ActivePlatform. The Customer Control Panel is a web-application that is used to access ordered services, buy new applications, register domains, etc.

Audience

The primary audience for this guide is customers (natural person or legal entity and their employees) who are working with cloud services via the Customer Control Panel.

Typographical Conventions

Formatting

Conventions

Example

Bold

Is used for dialogue box titles, commands on menus, options (switches), buttons, constants and etc.

Click Billing on the Navigation Bar, and then, in the Name row, click the link to view the subscription details.

Italic

For words that are used as terms, for URLs, for emphasising.

User is a person who uses the Customer Control Panel to access the Services.

Supported Browsers

We recommend using the following browsers to get access to ActivePlatform:

  • Microsoft browsers family (Internet Explorer/Edge): last two versions;

  • Chrome: last three versions;

  • Mozilla Firefox: last three versions;

  • Opera: last two versions;

  • Safari: last two versions.

Take into consideration that the appearance of elements of the user interface can be different according to your browser and its version.