Access levels of users

The access level of a user defines the availability of sections of the Customer Control Panel and operations that a user can perform. A user can be attached to several accounts and have different access levels for them:

  • Owner — the only user with access to all sections and operations.
  • Admin — a user with access to all sections and operations except for managing the Owner.
  • Financial manager — a user with access to payments and orders except for changing and canceling them.
  • User — a user with access only to services assigned by Admin or Owner. In the Customer Control Panel, only the profile and notifications are available for a User.

Every account has the Owner, and only one user can be the Owner for an account. At the same time, an account may have any Admins, Financial managers, and Users.

Some users may not be attached to any account — for example, after the quick registration in the Customer Control Panel (see Quick registration). Such users have limited discovery access with the ability to order a subscription, create a new account, and become its Owner.

Section of the Customer Control Panel

Operation

Users without an accountAccess level of users for an account
Owner 

Admin

Financial managerUser

Screen layout

Navigate through sections using the navigation and user menus(tick)(tick)




















(tick)(tick)

(tick)

View the account balance(error)
Switch between accounts(error)
My profileView and update personal data(tick)(tick)(tick)
AccountsView the list of accounts(tick)(tick)(tick)
View the account details(error)(tick)
Update the account details(error)(error)
Set mandatory MFA for all account users(error)(error)(error)(error)
UsersView the list of users associated with an account(error)(tick)(tick)(error)
Change the Owner for an account(error)(error)
Change the access level of a user(tick)


















(error)
Deactivate and activate a user(error)
Delete a user (except for the Owner)(error)
Invite users, view the list of invited users, revoke invitations(error)
NotificationsView the notification settings(error)(tick)(tick)
Update the notification settings(error)(error)(error)
View the notification history(tick)(tick)(tick)
HelpView the Help page(tick)(tick)(tick)

Main page

View the Balance widget(error)(tick)(error)
View the Current debt widget(error)(tick)(error)
View the Support widget(error)(tick)(tick)
View the Subscriptions and payments widget(error)(tick)(error)
View the Catalog widget(tick)(error)(error)
View the Cost dynamics widget(error)(tick)(error)
View the Currency rate widget(tick)(tick)(error)
View the Add services & products widget(error)(error)(error)
View service messages(tick)(tick)(tick)
CatalogSelect a plan on the internal catalog page(tick)(error)(error)
Buy subscriptionOrder a new subscription from the internal catalog page, Storefront, or by a link on a third-party page(tick)(error)(error)

Subscriptions

View the list of subscriptions(error)(tick)(error)

View the subscription details(tick)
Manage subscriptions(error)
BillingTop up the account balance(error)(tick)(error)
View widgets on the Billing page and navigate through its subsections
PaymentsView the list of payments(error)(tick)(error)
Download a PDF receipt(tick)
Join payments(tick)
Complete a payment(tick)
Change a payment(error)
Cancel a payment(error)
OrdersView the list of orders(error)(tick)(error)
Change an order(error)
Cancel an order(error)
Closing documentsView the list of closing documents and download a closing document(error)(tick)(error)
Guaranteed payments

View the list of guaranteed payments and create a guaranteed payment

(error)(tick)(error)
Balance statementView the lists of transactions and blocked charges(error)(tick)(error)
AnalyticsView subscription consumption data in the Cost overview subsection(error)(tick)(error)
Generate and download reports in the Reports subsection(error)(tick)(error)
Service managementMicrosoft Licenses Usage(error)(error)(error)
Microsoft Users and Licenses
Azure Role Assignments